Terms and Conditions

  1. Booking a Father Christmas with Father Christmas Experience is subject to availability
  2. For large bookings a non-refundable deposit of 50% of the total booking fee Is required to secure the date and time of the booking. For smaller bookings the full fee is payable at the time of booking.
  3. The remaining balance must be paid in full at least 28 days before the event date. ( on large bookings )
  4. failure to pay the remaining balance by the due date may result in cancellation of the booking

Cancellation and Refund policy

  1. It you need to cancel a booking, you must notify Father Christmas Experience in writing as soon as possible
  2. The 50% deposit is non refundable
  3. If you cancel the booking within 28 days of the event the full booking fee is still payable
  4. If Father Christmas Experience cancels the booking for any reason, they will refund any monies paid

Performance and Conduct

  1. Father Christmas Experience will provide a professional, experienced and appropriately attired Father Christmas for the booking.
  2. Father Christmas will be punctual and conduct themselves in a manner appropriate to the event
  3. Father Christmas Experience reserves the right to terminate the booking if the client or guests behave in a threatening or abusive manner towards Father Christmas or any of our staff.
  4. Father Christmas Experience accepts No liability for any damage or injury caused by any of the client’s guests
  5. Arrival Time: Father Christmas will arrive at the agreed-upon time. However in the unlikely event or unexpected circumstances such as traffic or adverse weather conditions. Father Christmas may be delayed. in such cases, the customer will be notified as soon as possible

Liability and insurance

  1. Father Christmas Experience carries public liability insurance for up to £10 million.
  2. Father Christmas Experience is not liable for any damage or loss of property or injury to any person caused by any of the client’s guests.
  3. The client is responsible for ensuring that the performance area is safe and suitable for Father Christmas to perform in.

Intellectual Property

  1. Father Christmas Experience owns all the rights to any material produced during the performance.
  2. The client agrees not to reproduce, distribute, or use any material produced during the performance without prior written consent from Father Christmas Experience.

By booking a Father Christmas with Father Christmas Experience, you agree to these terms and Conditions.